Welcome to bills2pay privacy policy, By using the website or our App, you consent to the data practices described in this Privacy Policy. On occasion, We may revise this Privacy Policy to reflect changes in law or our personal data collection and use practices. We do not collect any personally identifiable information from children under the age of 18. If you believe that a child under the age 18 has provided us with personally identifiable information, please contact our customer support. Before you can sign up for an account with Bills2pay , please review the policy and signify your acceptance of the various sections. We may update this policy from time to time and will notify you of changes to this policy affecting your rights by email and/or by posting on our website at Bills2pay You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted. By using or accessing our Services, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy. Your use of our Services is also subject to Bills2pay Terms.
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as sharing usernames, receiving payments, making payments. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application.
Derivative DataInformation our servers automatically collect when you access the Application, such as phone contacts to determine users that already use the Application, but we do not store Contact Information on our servers.
Financial information, such as data related to your payment method (e.g. valid credit/ debit card number, card brand, expiration date) that we may collect when you fund your bills2pay wallet. [We store Bank Account Number, However, we do not store card details, all financial information is stored by our payment processor, [Paystack], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
We may request access or permission to certain features from your mobile device, including your mobile device’s [camera, contacts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Having accurate information about you permits us to provide you with a smooth,
efficient, and customized experience. Specifically, we may use information collected
about you via the Application to:
1. Assist law enforcement and respond to subpoena.
2. Compile anonymous statistical data and analysis for use internally or with
third parties.
3. Create and manage your account.
4. Deliver targeted advertising, coupons, newsletters, and other information
regarding promotions and the Application to you.
5. Email you regarding your account.
6. Enable user-to-user communications.
7. Generate a personal profile about you to make future visits to the criminal
activity.
8. Process payments and refunds.
9. Request feedback and contact you about your use of the Application.
10. Resolve disputes and troubleshoot problems.
11. Respond to product and customer service requests.
12. Send you a newsletter.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service ProvidersWe may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing CommunicationsWith your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law
Interactions with Other UsersIf you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including making payments to them, or requesting payment
Other Third PartiesWe may share your information with investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We may disclose personal data as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.
The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any thirdparty websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.
You agree to notify us immediately any error is detected while reconciling transactions that have occurred using bills2pay. We will investigate and rectify the errors where verified. In the event that we notice any errors, we will also investigate and rectify such errors.
If a transaction is erroneously processed through your platform, report to us immediately. We will investigate any such reports and attempt to rectify the errors by crediting or debiting your Bank Account as appropriate.
Failure to notify us within 45 (forty-five) days of the occurrence of an error will be deemed a waiver of your rights to amounts that are owed to you due to an error.
Our Fees & Pricing ScheduleYou agree to pay us for the services we render for your goods and services. Our Fees will be calculated as demonstrated on the Dashboard page on the website. You agree that the price on our website for different services might fluctuate at any giving time.
We reserve the right to revise our Prices and have the right to also increase and decrease prices for different services we provide.
Notification of ErrorsWe and our partners use cookies and similar technologies on our website to help collect information and operate the site. We use cookies to remember Users and make your user experience easier; customise our services, content and advertising; help you ensure that your account security is not compromised, mitigate risk and prevent fraud; and to promote trust and safety on our website. Cookies are small text files placed by a website and stored by your browser on your device.
Our cookies hold a unique random reference to you so that once you visit the site we can recognise who you are and provide certain content to you.
Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this may impact your experience using our website.
How We Protect your InformationWe use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
[Account Information
You may at any time review or change the information in your account or terminate your
account by:
• Logging into your account settings and updating your account
• Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, some information may be retained
in our files to prevent fraud, troubleshoot problems, assist with any investigations,
enforce our Terms of Use and/or comply with legal requirements.]
If you no longer wish to receive correspondence, emails, or other communications from
us, you may opt-out by:
• Noting your preferences at the time you register your account with the
Application, and users can unsubscribe from email newsletter with the unsubscribe
button.
• Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from
third parties, you are responsible for contacting the third party directly.
• We are committed to respecting the freedoms and rights of all our Bills2pay users who have placed their trust in our service. If you should have any questions or concerns regarding this Privacy Policy, please refer to our FAQ or email us support@bills2pay.ng
Address: Landmark plaza ibb boulevard way
Maitama, Abuja